What metals do you buy?
We purchase any scrap that might contain the precious metals gold, palladium or platinum. Unfortunately, titanium and chrome cobalt have no precious metal value and we do not buy amalgam.
Do you buy amalgam?
Unfortunately, no. Its value is negligible and there are strict handling procedures. We can refer you to a company that specializes in amalgam processing.
Contact us for more information.
Do you buy partials?
It depends. If the metal part of the partial looks yellow to the eye, then it potentially has precious metal value. If the metal looks silver, then it does not contain any precious metals. It will always be some sort of steel derivative such as chrome cobalt or titanium.
Can teeth be attached to the scrap?
Yes. Any non-metal material is burnt off during the melt process.
Is there a minimum amount required when mailing scrap?
No, with the exception of filings and orthodontics. That's the simplicity of our mail-in program!
How can I get an estimate of my scrap's value? I’ve never sold before.
Please call 800-433-6192, fax us at 631-728-3642 or
email us before sending your package to request a free estimate and enclose a note in your box as back up. You can also check the estimate option on the inside of the box. We need to be informed of your request before your package arrives at our facility so that we can flag your account and handle your package accordingly. If, for any reason, you’d like your scrap returned we pay the postage to ship it back to you in its original form.
How long does it take before we receive payment?
Upon receipt of merchandise, payment is usually made within two weeks. Our only exceptions are filings,sweeps and orthodontic material which take a little longer to process.
Do I have enough scrap for a coin?
Most likely. We have coins available as small as one tenth of an ounce.
Do non-gold or "white" crown and bridge have any value? Should I bother saving this material?
Yes, you should! Usually it is a mixture known as "semiprecious," which contains silver, palladium and a small percentage of gold.
Can I order more than one collecting jar or pouch? I have multiple operatories and would like one at each station.
Can a pickup be arranged at my office? I'd rather not mail the jar or pouch.
Of course. We'll be happy to schedule a free, insured UPS pickup on your behalf. We only need one day's advance notice, before 3 pm EST. You can call us at 800-433-6192 or fill out our
Schedule a UPS Pickup
Do I need to fill out any type of paperwork?
No Paperwork is required to be filled out. However, for your convenience, mailer packets contain forms to write the senders name, address, and mail-code. For all labels, clearly write the senders name and address on the upper left hand corner of the return label. If you would like another insert form you can print one out here:
Insert Form
Please do not cover or remove the mail-code regardless of who is mailing the package.
If you are using the prepaid MRS label, keep a copy of the MRS tracking number for your records. The back of the enclosed business card has a blank line for that purpose. Inside the box check your payment option on the lid's inner label. If you have any special requests please contact us by phone,
email, or fax before mailing so that we can flag your account prior to receipt of your package. We always welcome a note enclosed as back-up.
Do you purchase jewelry?
Yes. We purchase karat gold jewelry. We melt it down and pay on the pure content of the scrap which is usually less than the retail purchase price. If your jewelry contains stones you would like to keep, please have them removed before mailing. Please do not send costume jewelry, gold filled and gold plated jewelry as they would contain none to negligible amounts of gold, too low to process. Dentists, staff, and patients can take advantage of this service
Do you buy lead?
No. Lead does not contain any precious metal.
I forgot to write my address information on the box, how will you know it is mine?
Every prepaid mailer MRS and BRM label has an identifying mailcode for each doctor at an office. If anyone mailed in without providing their contact information we can usually locate them with assistance from the dental office. Please leave the four digit mailcode, which is located at the top of the return label, visible.
Do you buy any electronic scrap containing precious metals?
Unfortunately no.
What do I do with the tracking number on the label?
Each MRS mailing label has a unique USPS tracking number. Make sure to keep a copy of the number for your records. The back of the enclosed business card has a blank line for that purpose. If you'd like, call us with it as well @ 800-433-6192 or email us at
info@landisrefining.com and we can track it for you.
What is the difference between your USPS and UPS service?
For your convenience we offer two free shipping services: USPS and UPS.
USPS (United States Postal Service): The jar mailing kits, white pouch envelope, and small volume mailers have USPS labels (either MRS or BRM) which you can use. Simply drop the sealed box, white pouch envelope, or mailer in the mail, hand it to your mail carrier, or bring it to the post office. The MRS (Merchandise Return Service) labels have a tracking number which you can copy for your records and call us if you’d like us to track your package.
UPS (United Parcel Service): Upon scheduling a UPS pickup with us
Click here to schedule UPS pickup, UPS will come with their own label. They will put the label on your box or white envelope for the pouch, leave you a receipt with a tracking number, and bring the package to us.
Will you buy a patient's single crown or bridge? How do we send it and what is it worth?
Yes, we have a program geared for small quantities.
Order free Patient Scrap Mailers.
Typically a single crown falls into one of three categories: Non precious, semi precious, and precious.
A non precious crown will not have any precious metal value, a semi precious crown can have an approximate value of $1 – $5 dollars, and a precious crown can have an approximate value of $5 - $30. Please keep in mind values are subject to the daily precious metal prices
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What is this new collecting pouch all about?
A pouch can be used just like a jar for collecting larger amounts of scrap. It is flexible, easy to stand up, and can be used in multiple locations. The pouch comes with a prepaid bubble mailer return envelope. Ordering one or multiple pouches for your office(s) is easy.
Click here to order your free collecting pouches.
There is no minimum amount needed to send in for payment. Simply place the pouch inside the prepaid mailer, seal it up, and hand it to your mail carrier, drop it in a Post Office box, or bring it to the Post Office. Another option is to have us arrange a UPS pickup for you. UPS will bring their own label and attach it over the MRS return service label.
Schedule a UPS pick up here.
